This is our Detailed Standard Return Policy. Unless another return policy is indicated, products sold by PCANDPARTS.COM are covered by this Standard Return Policy
Prior to returning any item, you MUST RECEIVE A RETURN AUTHORIZATION NUMBER ( by calling or e mailing ). No returns will be accepted without this RMA number.
All requests for returns must be made within 5 days of the date of receipt of the merchandise. Once approved, PCANDPARTS.COM must receive the return merchandise within 10 days or the RMA will be cancelled.
ALL RETURNS& Replacements, except for warranty repair/replacement, are subject to a restocking fee of 20% of the current item price or $10.00, whichever is greater. Once an order is delivered this condition will apply with NO exceptions.
PCandParts.Com will NOT be responsible for the return shipping cost. Customer pays return shipping on all services
Customer is solely responsible for shipping any returned product to PCandParts.com. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories originally provided. If any component of the returned product is missing, PCandParts.com’s Return Procedure will be breached and PCandParts.com will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
Physically damaged items cannot be returned.
By confirming orders and / or accepting delivery of any product purchased from PCandParts.com (“PCandParts.com”), you (“Customer”) agree to be bound by the terms and conditions listed in this section and the warranty section of our website.
By confirming orders and / or accepting delivery of any product purchased from PCandParts.com (“PCandParts.com”), you (“Customer”) acknowledge that you are familiar with the instructions and method of use of the requested product.
Notebooks & Complete / Custom built computer systems are neither returnable nor refundable. PCANDPARTS.COM will process returns, for complete systems, for warranty repairs or replacements only.
Authentication Keys & Pre-Paid Game Cards for online games are neither returnable nor refundable.
Software Orders, once opened, are neither returnable nor refundable.
Items Labeled as ” Special Order “, ” No Warranty”, ” Operational Warranty” or “Limited Warranty” are not returnable nor refundable.
Products links posted on our website are for informative purposes only and cannot be used as a reason for claiming a return
While we are more than happy to fill your order for a quantity of ten (10) or more of any given item in our inventory on a single purchase order, please understand that an order of that size, once purchase is completed, is automatically non-refundable. All other specific conditions related to the ordered item still apply, including any and all stipulations relative to any available replacement return policies. Please contact Customer Service with any questions you may have.